In the event of a house fire, Council’s Municipal Recovery Manager (MRM), together with Red Cross and the Department of Families, Fairness and Housing (DFFH), provide support to affected individuals and families.
Council’s Building Inspector may also attend the property to determine the health and safety risk associated with a fire-damaged building.
You may be eligible for financial assistance from the Department of Families, Fairness and Housing visit their website here and material aid (clothes, toiletries and bedding) from the Salvation Army.
It is normal to experience stress after a house fire. Even if you don’t feel stressed immediately after a house fire, we recommend you read the Red Cross information about experiencing stress as a result of an emergency. For information about preparing for, responding to and recovering from an emergency, visit the Red Cross website.
You can contact Council and speak to the MRM on (03) 5494 1200 if you require assistance.