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Draft Loddon Shire Customer Service Strategy

Public comment is being sought on Council’s draft Customer Service Strategy. Loddon Shire Council is committed to providing quality customer service, and creating better opportunities for the community to access Council information, services and support. This is the first time that Council has developed a Strategy focused on the customer experience and the service received. The Strategy was developed in consultation with the community, internal Council stakeholders and is informed by analysis of customer service data.

The opportunity to provide feedback closes on Sunday 25 February 2018.

The draft Customer Service Strategy can be downloaded from the Related information.

 For more information, contact the Council on 5494 1200.

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